Ramakrishna Mission Swami Vivekananda’s Ancestral House & Cultural Centre, Kolkata, reserves the right to refuse/cancel a donation towards the activities of the Mission if:

1. You do not indicate the purpose of the donation.
2. You do not give your full name, address and other contact details.
3. You do not give your PAN when donating Rs. 10,000/- or above.

When you try to donate but due to slow internet connectivity, bank server failure or technical problem of the website, you do not receive any confirmation message, and find that the money has
been debited from your bank account, please contact us: [email protected] We will check the transaction status and update / inform you the status of the transaction.

If there is any mistake while donating, and if you want to refund your money back, please contact us: [email protected] or over phone (033) 22570213 / 214 with your order number within three days, stating the reason for the refund. We will refund back the money if it is credited to our Account.

Please note:
1. Refund of donations will not be allowed if the Section 80G Donation Receipts are already communicated/despatched to you.
2. All refund requests must be made by you or by the actual credit card holder.
3. Refund requests must include your name and order transaction number.
4. Refunds will be credited back to the original credit card used for payment.